Policy

Returns & refunds

  • Returns are accepted within 7 days of delivery.
  • Please contact us with your order number and the reason before sending anything back. We will confirm the return address.
  • Returned items must be unused and in their original condition.
  • Wrong or defective items: we pay the shipping both ways and send a replacement or refund.
  • Custom and made-to-order products cannot be returned.
  • For other returns, return shipping costs and any taxes or import duties are paid by the buyer.
  • Refunds are made to the original payment method after we receive and check the goods.

Questions? Email [email protected] or call +86 153 0273 6681